INTERNET



by Ideal Solutions Group
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by Ideal Solutions Group
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INTERNET SERVICES
ISG Internet Access
Ideal Solutions Group (ISG) brings to market a unique portfolio of secure, symmetrical high-speed Business Internet connectivity options. Our technology, network topography, and responsive service support places the data transmission performance of our solutions on the same platform as "high-end" Telecommunication companies.

Performance
Delivering quality internet services is key. In order to establish quality benchmarks, we implement performance measurements for evaluating efficiency, effectiveness, and results to support the organization's value of its connection objectives. Statistics show that for many organizations, measuring internet performance is a cost prohibitive, difficult and time consuming exercise. ISG constantly monitors performance over its infrastructure which allows clients the ability to determine how much the internet or data access is worth and its value quantified.

Flexibility
Great flexibility and scalability exists with respect to the Internet connection selected to support your business. Ideal Solutions Group will ensure the solution selected is consistent with your needs, and designed to be compatible with the future growth needs of your business.

Service & Support
We will also provide the support required to ensure your satisfaction via our help desk, SLA with uptime guarantee and a very short Mean Time to Repair (MTTR) in the event of service interruption.

Advantages IncludeBusiness Benefits Include
Ensures uptimeEase in Web/Application Hosting
Symmetrical upload and download speedsEnhanced Multimedia Applications
Dedicated connection insulated from any network traffic peaksSuperior Videoconferencing
Tier 2 positioned right on the backbone of the InternetE-commerce Applications
Unparalleled network availabilityMultiple server connections
Extremely low network latencyLANs and VPNs in different locations
High connection scalabilityIncreased performance for multiple users
Industry leading SLASupports simultaneous applications
Short MTTREfficient inter-company data distribution
Accessible to ISG HelpdeskOperating FTP servers
Professional installationMultiple remote users applications
Accessibility to Alberta SuperNetGenerous monthly transfer allotments

Internet Products and Services
DSL:
For our small and medium size customers, that require a cost effective internet solution, ISG's ADSL solution allows you the capability of web browsing, e-mail & remote connectivity without the investment of large infrastructure costs as required by large complex networks.
This level of internet service provides access speeds up to 4Mbps downstream and 640Kbps upstream with one business dial up account.

T1/DS-1:
Our T1 product is a recommended option for small and medium businesses requiring reliable, high-speed internet access with dedicated internet connectivity. ISG provides T1 internet access to businesses via a point-to-point high speed Internet access that is fully managed, for fast, and secure connections to the Internet. Services can be provided as a Full or Multi T1 Internet connection with bandwidth speeds ranging from 1.544 Mbps to 3 Mbps. Our service includes access to the Internet backbone, local loop transport, complete installation and monitoring of the Customer Premise Equipment (CPE) on a 24 X 7 basis.

Wireless Internet:
We offer our customers the advantage of microwave technology solutions. This service allows your business scalability, mobility, low services costs, fast and easy development with the same quality and reliability as wired technology. Whether you are involved in Oil and Gas drilling, mining, construction projects or implementing a remote facility where LANs are impossible to implement, our wireless solutions can enable your business to communicate and plan activities more effectively.

Satellite communications
ISG's Satellite option is a high speed alternative for areas where other connection options are not available.
Advantages:
  • This service is accessible virtually everywhere
  • Fast downstream rate of transfer
Disadvantages:
  • Slow upstream rate of transfer
Approximate Bandwidth Rates
  • Up to 400 Kbps downstream
  • 28-128 Kbps upstream
T3/DS-3:
ISG's DS-3 service is part of our superior business internet access suite of products with reliable, low-latency
Features of this service are:
  • Business class Internet connection
  • National coverage: Eliminate issues related to distance or limitations due to technical connectivity
  • Simplicity: Single connection to the world wide web for your LAN
  • Uptime guarantees: ISG's industry-leading Service Level Agreement (SLA) guarantees 99.99% uptime
  • First class deployment: We ensure proper setup of your service
  • Support: support is available 24/7
  • End devices: Optional CSU/DSU and fully configured router at time of installation
  • Static IP addresses available : Manage your VPN, host your own email, Web, and FTP servers
  • Additional static IP addresses available
High speed Ethernet Access:
ISG's businesses Ethernet offers a scalable high-speed connection to the Internet via high end Ethernet transport facilities. Our access to extensive metro fiber networks allows us to provide both the local transport as well as the IP backbone over leased facilities to customers with Ethernet Internet access. Due to our ability to offer a variety of Ethernet pricing options, our customers pay only for the bandwidth required while maintaining the ability to gain immediate access to greater amounts of bandwidth as their business demands increase.

With ISG's Ethernet Internet Access, businesses can:
  • Select services from a number of Dedicated Internet Access Ethernet interfaces:
    • Ethernet (10 Mbps)
    • Fast Ethernet (100 Mbps)
    • Gigabit Ethernet (1,000 Mbps)
  • Choose from different Commit/Burst Pricing Plans
    • 1 Mbps on Ethernet
    • 10 Mbps on Fast Ethernet
    • 100 Mbps on Gigabit Ethernet
  • Provision your own, ISG-approved, customer-managed CPE
High bandwidth Data connections
What do we mean when we say "Bandwidth"?
Bandwidth is the gap between the lowest and highest frequencies that is employed by network signals. More commonly, it refers to the rated throughput capacity of a network protocol or medium. The unit measurement used to describe Internet bandwidth is Kilobits per second (Kbps). A modem rated for 56 Kbps transfer, for example, can receive data at any speed to a maximum of 56 Kbps. We can use the analogy of Bandwidth to that of a speed limit, such as 60m.p.h. A streaming video's bit rate can be analogous to car speed. With the intervention of variables such traffic and weather, a car may be able to travel only 20 m.p.h. Due to network congestion and server load, a 56 Kbps modem can receive 30 Kbps of data one instance, 42 Kbps of data another.

For more information on this technology and how to order, please call the ISG main office at 403-873-2585