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INTERNET SERVICES
ISG Internet Access
Ideal Solutions Group (ISG) brings to market a unique portfolio of secure, symmetrical high-speed Business Internet connectivity
options. Our technology, network topography, and responsive service support places the data transmission performance of our
solutions on the same platform as "high-end" Telecommunication companies.
Performance
Delivering quality internet services is key. In order to establish quality benchmarks, we implement performance measurements for
evaluating efficiency, effectiveness, and results to support the organization's value of its connection objectives. Statistics
show that for many organizations, measuring internet performance is a cost prohibitive, difficult and time consuming exercise.
ISG constantly monitors performance over its infrastructure which allows clients the ability to determine how much the internet or
data access is worth and its value quantified.
Flexibility
Great flexibility and scalability exists with respect to the Internet connection selected to support your business. Ideal Solutions
Group will ensure the solution selected is consistent with your needs, and designed to be compatible with the future growth needs
of your business.
Service & Support
We will also provide the support required to ensure your satisfaction via our help desk, SLA with uptime guarantee and a very short
Mean Time to Repair (MTTR) in the event of service interruption.
| Advantages Include | Business Benefits Include |
| Ensures uptime | Ease in Web/Application Hosting |
| Symmetrical upload and download speeds | Enhanced Multimedia Applications |
| Dedicated connection insulated from any network traffic peaks | Superior Videoconferencing |
| Tier 2 positioned right on the backbone of the Internet | E-commerce Applications |
| Unparalleled network availability | Multiple server connections |
| Extremely low network latency | LANs and VPNs in different locations |
| High connection scalability | Increased performance for multiple users |
| Industry leading SLA | Supports simultaneous applications |
| Short MTTR | Efficient inter-company data distribution |
| Accessible to ISG Helpdesk | Operating FTP servers |
| Professional installation | Multiple remote users applications |
| Accessibility to Alberta SuperNet | Generous monthly transfer allotments |
Internet Products and Services
DSL:
For our small and medium size customers, that require a cost effective internet solution, ISG's ADSL solution allows you the capability
of web browsing, e-mail & remote connectivity without the investment of large infrastructure costs as required by large complex networks.
This level of internet service provides access speeds up to 4Mbps downstream and 640Kbps upstream with one business
dial up account.
T1/DS-1:
Our T1 product is a recommended option for small and medium businesses requiring reliable, high-speed internet access
with dedicated internet connectivity. ISG provides T1 internet access to businesses via a point-to-point high speed
Internet access that is fully managed, for fast, and secure connections to the Internet. Services can be provided as a
Full or Multi T1 Internet connection with bandwidth speeds ranging from 1.544 Mbps to 3 Mbps. Our service includes
access to the Internet backbone, local loop transport, complete installation and monitoring of the Customer Premise
Equipment (CPE) on a 24 X 7 basis.
Wireless Internet:
We offer our customers the advantage of microwave technology solutions. This service allows your business scalability,
mobility, low services costs, fast and easy development with the same quality and reliability as wired technology.
Whether you are involved in Oil and Gas drilling, mining, construction projects or implementing a remote facility where
LANs are impossible to implement, our wireless solutions can enable your business to communicate and plan activities
more effectively.
Satellite communications
ISG's Satellite option is a high speed alternative for areas where other connection options are not available.
Advantages:
- This service is accessible virtually everywhere
- Fast downstream rate of transfer
Disadvantages:
- Slow upstream rate of transfer
Approximate Bandwidth Rates
- Up to 400 Kbps downstream
- 28-128 Kbps upstream
T3/DS-3:
ISG's DS-3 service is part of our superior business internet access suite of products with reliable, low-latency
Features of this service are:
- Business class Internet connection
- National coverage: Eliminate issues related to distance or limitations due to technical connectivity
- Simplicity: Single connection to the world wide web for your LAN
- Uptime guarantees: ISG's industry-leading Service Level Agreement (SLA) guarantees 99.99% uptime
- First class deployment: We ensure proper setup of your service
- Support: support is available 24/7
- End devices: Optional CSU/DSU and fully configured router at time of installation
- Static IP addresses available : Manage your VPN, host your own email, Web, and FTP servers
- Additional static IP addresses available
High speed Ethernet Access:
ISG's businesses Ethernet offers a scalable high-speed connection to the Internet via high end Ethernet transport
facilities. Our access to extensive metro fiber networks allows us to provide both the local transport as well as the
IP backbone over leased facilities to customers with Ethernet Internet access. Due to our ability to offer a variety of
Ethernet pricing options, our customers pay only for the bandwidth required while maintaining the ability to gain
immediate access to greater amounts of bandwidth as their business demands increase.
With ISG's Ethernet Internet Access, businesses can:
- Select services from a number of Dedicated Internet Access Ethernet interfaces:
- Ethernet (10 Mbps)
- Fast Ethernet (100 Mbps)
- Gigabit Ethernet (1,000 Mbps)
- Choose from different Commit/Burst Pricing Plans
- 1 Mbps on Ethernet
- 10 Mbps on Fast Ethernet
- 100 Mbps on Gigabit Ethernet
- Provision your own, ISG-approved, customer-managed CPE
High bandwidth Data connections
What do we mean when we say "Bandwidth"?
Bandwidth is the gap between the lowest and highest frequencies that is employed by network signals. More commonly, it
refers to the rated throughput capacity of a network protocol or medium. The unit measurement used to describe Internet
bandwidth is Kilobits per second (Kbps). A modem rated for 56 Kbps transfer, for example, can receive data at any speed
to a maximum of 56 Kbps. We can use the analogy of Bandwidth to that of a speed limit, such as 60m.p.h. A streaming
video's bit rate can be analogous to car speed. With the intervention of variables such traffic and weather, a car may
be able to travel only 20 m.p.h. Due to network congestion and server load, a 56 Kbps modem can receive 30 Kbps of data
one instance, 42 Kbps of data another.
For more information on this technology and how to order, please call the ISG main office at 403-873-2585
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Global Networks