by Ideal Solutions Group

by Ideal Solutions Group

by Ideal Solutions Group
    Current Opportunities   
    ISG Compensation   
    Learning & Development   
    Campus Recruitment   

IT Systems Analyst/Helpdesk(Available immediately, 2 Openings)
Location: Calgary
ISG currently has two openings for an IT Systems Analyst to work as part of a team of highly skilled technicians & technologists. You will be responsible to provide effective, prompt and courteous onsite technical services to clients. You possess excellent customer service skills and are attentive to detail, allowing you to consistently meet required response, service, and resolution times.

Required qualifications include:
  • Certifications with minimally A+, and ideally hardware or Microsoft certifications.
  • Ability to support printer and workstation (both desktop and laptop) maintenance would be an asset.
  • Top notch customer service skills
  • Good documentation skills
  • Excellent communication fluency and interpersonal skills
As our ideal candidate you:
  • Are self motivated and thrive on solving problems
  • Understand how to build and maintain positive and long-term client and peer relationships
  • Take every opportunity possible to learn new skills and expand your knowledge base
  • Are capable of multitasking, prioritizing and meeting deadlines
Have experience in some or all of the following:
  • Providing intermediate to senior technical support for desktop users in a corporate environment
  • Strong hardware diagnostic capabilities and familiarity with software installations, deployments or upgrades
  • Experience as a network administrator is an asset.
  • Have excellent problem solving skills and enjoy new challenges
  • Experience using resourceful troubleshooting to solve a problem when a textbook approach is not effective
  • Clear and effective communication and interpersonal skills, and an enthusiastic dedication to client satisfaction.
Submit your resume to with "IT Systems Analyst - Calgary" in the subject heading of your email

Location: Calgary
ISG currently has an opening for a programmer. You will be responsible for performing a variety of programming assignments requiring knowledge of established programming procedures and data processing requirements. You are also responsible for maintaining and modifying existing and new programs.

Work Includes:
Code, test and troubleshoot programs utilizing the appropriate hardware, database, and programming technology. Test and develop programming modifications. Write new program code using prescribed specifications.

Required qualifications:
  • .NET framework
  • mySQL & MSSQL
  • ASP
  • PHP
  • Visual Basic
  • HTML
As our ideal candidate you:
  • Have previous experience in all aspects of programming
  • Knowledge of standard programming procedures and programming languages. Ability to implement and troubleshoot programming changes and modifications.
  • Ability to write technical instructions in the use of programs and/or program modifications.
  • Knowledge of HTML W3C compliance
  • Ability to learn and support new systems and applications.
  • Maintain and modify programs; make approved changes by amending flow charts, develop detailed programming logic, and coding changes.
  • Analyze performance of programs and take action to correct deficiencies based on consultation with users and approval of supervisor.
  • Confer with users to gain understanding of needed changes or modifications of existing programs. Resolve questions of program intent, data input, output requirements, and inclusion of internal checks and controls.

Submit your resume with salary expectations to with "Programmer" in the subject heading of your email. We thank all those who apply but only successful candidates will be contacted.